(Hakhel, Aneinu) If you are traveling in the United States with someone, i.e., an elderly or sick parent who will have difficulty waiting in the long security line, there is something you can do to expedite the screening process: You can call ‘TSACare’ 72 hours before flight time at 855-787-2227 and press 2 . You will speak to a person and give them the date, time, and airport you will be leaving and returning from. They will contact the TSA customer representative in that airport. They call back and give you the cell phone number of the representative who will be on duty at the time of your travel.
They tell you how to contact the customer representative on the day of your flight. The representative will meet the person (and whoever is traveling with the person in need) at the beginning of the security line and the representative takes the person through the screening process avoiding the long line. The other option is to call the TSA number (not TSACare): 866-289-9673 press 5 to get the number of the ‘customer support manager’ in the airport you are going to. You list the 3 letters of the airport code, and they give you the phone number. In New York City: For JFK-718-917-3818 /La Guardia-718-505-6695. You can call this number 72 hours before flight time, and they will call you back and give you the instructions stated above.